Provide Feedback or

Make a Complaint

 To provide feedback or make a complaint:

• Send an email to the project coordinator, projects manager, Pacific Assist’s women and children’s advancement advocate, or [email protected] (received by the projects manager)
• Complaints about the projects manager should be sent directly to the Chair (email and mobile are available on the Pacific Assist website under About Us: Our Team)
• Phone us 
• Mail a letter addressed to the projects manager or the chair of the board
• Visit our office and make a face-to-face complaint
• To make an anonymous complaint use the "Email A Complaint" form opposite and leave the name, contanct number, and email address spaces blank

If any person believes that Pacific Assist has breached the ACFID Code of Conduct a complaint can be lodged directly on the ACFID website to the Code of Conduct Committee at www.acfid.asn.au .

Complaints Handling Policy

Whistleblowing Policy

Email Feedback or

make A Complaint